Crystal Help Center

How Do I Use Crystal in Gmail?

Access Crystal in your Gmail through our Chrome Extension.

Use Crystal for real-time email coaching and predictive personality profiles of email contacts. To do this use the Chrome Extension.

The Chrome extension has two major features inside of Gmail; personality information and email coaching.

Personality Information

  • Open Gmail
  • Create new email and enter email address
  • Select blue Crystal Icon on the bottom right corner of your email.
  • View sidebar containing a brief overview, communication style, key motivations, and work style of your recipient.

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Email Coaching

  • Open Gmail
  • Create new email and enter email address
  • Select blue Crystal Icon 
  • Select Email Coach to access to tips and suggestions on every aspect of an email based on your recipient's personality.
  • Start composing the email to view in-text corrections.
  • Hover over any blue underlined words that appear while writing.
  • View Crystal’s suggestions on how to edit your email based on the recipient’s personality.

An example would be If the person you are emailing is a Di, Crystal will suggest being more informal with your greeting.

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