How can we help?
No results found
Learn to use Crystal.
How to Use Crystal in LinkedIn
Installing Crystal to Chrome
How to Find Anyone’s Personality Profile with Crystal
How to Use Crystal on Any Website
How to Use Crystal in Gmail
How to Delete Your Account
How to Upgrade Your Account
How to Downgrade Your Account
How to Create Relationship Reports
How to Integrate Crystal with Salesforce
Browse all articles
Answers to frequently asked questions.
Where does Crystal's personality data come from?
What's the Differences between Free, Outreach, and Group?
My profile seems inaccurate. What can I do about it?
What is the accuracy confidence %?
I see two different profiles that are both me! Can I merge them?
What Happened to Expert and Professional Accounts?
I can’t find me! What do I do?
I see someone with the wrong picture (it may even be a picture of you). Why is that happening?
For when the unexpected strikes.
Crystal for Chrome is stuck on the loading icon. What can I do?
Crystal for Chrome is telling me to log in but I already am! What can I do?
I have a Paid Account but am still seeing a Paywall...
What do I do if I get locked out and can’t access www.crystalknows.com?
Crystal Chrome White Sidebar Problem