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How do I deactivate or delete my Crystal account?

To delete your Crystal account:

  • Go to your Account Settings (in the dropdown under your name in your Crystal dashboard).
  • Select the Security section from the left side menu
  • Click on "Delete Account" 
Screenshot at Oct 13 13-07-39

 

This option will deactivate your account and you will no longer be able to login. If you have a subscription associated with the account the subscription will also be canceled. If you'd like to reactivate your account, please reach out to us at hello@crystalknows.com

If you'd like to have your account or information permanently deleted, please reach out to us at hello@crystalknows.com to submit an information deletion request.