Crystal Help Center

How Do I Cancel My Subscription?

Select downgrade on the Subscription page under your plan.

Downgrade your account back to a free membership on the Pricing page.

  • Go to Pricing
  • Select Downgrade under your current subscription plan
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  • A pop-up will appear asking you to confirm your cancelation. Select Confirm to cancel.
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  • This will remove your paid access and downgrade your account to Free at the end of your billing cycle. This will NOT delete your entire account.