How do I remove the HubSpot CRM integration?

You can remove Crystal's HubSpot integration through HubSpot's Integration Settings Page.


Follow the steps below to remove Crystal's HubSpot integration: 
Note: you'll need the correct permissions in HubSpot to access integration settings and to complete the uninstallation. If you're not a HubSpot Super Admin, check with your Admin for the correct permissions.

  1. Log into your HubSpot account (at
  2. Navigate to the Settings page.
  3. Navigate to Integrations > Connected apps.
  4. Find the installed Crystal integration and click More > Uninstall.
  5. Confirm you wish to uninstall the integration in the pop-up modal by typing "uninstall" in the text input and clicking the "Uninstall" button.