I have a Paid Account but am still seeing a Paywall...

I have a Paid account but am still seeing a paywall…

Every now and again the Chrome Extension doesn’t update according to the plan you might be subscribed to. Here’s how to fix the issue:

You will need to log out of the dashboard and log back in. Then un-install and then re-install Crystal for Chrome.

To Uninstall Crystal for Chrome:

  • At the top of your screen, select Window
  • Click on Extensions
  • Select the Trash Icon to delete Crystal for Chrome

To Re-install Crystal for Chrome

  • Log into your Crystal account
  • Select Apps
  • Click on the Install the Extension
  • Follow the link and click Add to Chrome

That’s it! This process takes about 5 minutes total. We apologize for the inconvenience.