I have a Paid Account but am still seeing a Paywall...
I have a Paid account but am still seeing a paywall…
Every now and again the Chrome Extension doesn’t update according to the plan you might be subscribed to. Here’s how to fix the issue:
You will need to log out of the dashboard and log back in. Then un-install and then re-install Crystal for Chrome.
To Uninstall Crystal for Chrome:
- At the top of your screen, select Window
- Click on Extensions
- Select the Trash Icon to delete Crystal for Chrome
To Re-install Crystal for Chrome
- Log into your Crystal account
- Select Apps
- Click on the Install the Extension
- Follow the link and click Add to Chrome
That’s it! This process takes about 5 minutes total. We apologize for the inconvenience.